Kwickclick (“https://www.kwickclick.com” or “kwickclick.com”) owns and operates this Website. This document governs your relationship with Kwickclick (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time without notice and which apply to all past, current and future orders and transactions. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites (the “Linked Sites”), which are not operated by Kwickclick. Kwickclick has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Our privacy policy, which sets out how we will use your information, can be found on the homepage of Kwickclick. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance or contact other users, owners, employees of Kwickclick, suppliers or service providers of Kwickclick if it relates to your interaction with Kwickclick and all related entities; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Kwickclick will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Kwickclick or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Kwickclick and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with Kwickclick you must be over 18 years of age and possess a valid credit, debit card or bank account issued by a bank acceptable to us. Kwickclick retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Kwickclick or may in some cases be a third party. Where a contract is made with a third party Kwickclick is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit card, debit card or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes without notice.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of re-confirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund subject to the terms of our refund policy.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card or bank account to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(d) Refunds & Returns policy

Domestic returns policy:

Kwickclick is committed to 100% customer satisfaction . If you are not satisfied for any reason, you may return your purchase within 10 days of the dispatch date – with original packaging. A 10% restocking fee may apply.
Email help@kwickclick.com with your order number to receive your return authorisation. If the item is defective or damaged in shipping, we will issue a prepaid return shipping label. In all other cases, the buyer is responsible for return shipping and may ship back the item using a courier of his/her choice.
We do not accept returns after 10 days from dispatch date. A refund will not be granted in this case either (please refer to our refund policy below).
If you believe your package was damaged during shipping, you are liable to contact us within 2 days of receipt of your item.

To cancel an order, please contact help@kwickclick.com as soon as possible. If 5 days have elapsed since your original order date, a cancellation will not be possible. A refund will be subject to Kwickclicks’ discretion. We will take into consideration various factors including but not limited to: return of the dispatched item if the order has already been dispatched; the condition of the returned item; etc.
To exchange your order, please contact help@kwikclick.com within 2 days of receiving your order. If your order has not yet been shipped, you are requested to contact help@kwickclick.com to exchange your original order within 2 days of placing your order.

In all cases, customers are responsible for return shipping except in cases where the item has been damaged in shipping (please view policies 1,2,3 above).
Should your item be under warranty or guarantee, we will be happy to facilitate any repairs or replacements. Contact us at help@kwickclick.com for assistance.

Used and open box Return Policy:

Please note that the return policy on open box products differs from new products. Defective or damaged open box products must be reported to Kwikclick within 2 business days of delivery. If you would like to return a non-defective open box item, you are responsible for return shipping and will be charged a 20% restocking fee

(e) Refund Policy

Refunds are issued in the form of a store credit or credit to your original payment method based on our return policy rules above.

In some cases, refunds in the form of credit to your original payment method may take up to 6 months from the date the refund has been approved by Kwickclick and may be paid to the customer in installments. Please view our shipping and delivery policy below for more information regarding the nature of our business and the reasons for the delay behind the processing of refunds.
Should you wish to return an item 10 days after dispatch, a refund can not be granted, in such cases Kwickclick will come to an alternative agreement with the customer.

(f) Shipping and Delivery
An order is only processed once payment has cleared in our bank account. Processing is initiated by the preparation for shipment process or sourcing of product. We operate as a drop-shipper and hold limited stock, this means that stock is sourced from our suppliers only after payment has been received by Kwickclick. Once we receive the item(s), the item(s) will be shipped to you using a courier of our choice. We receive real time pricing and stock level information from our suppliers but errors relating to pricing and stock availability may occur. In some cases, item(s) may take up to 6 months to source as the item(s) may not yet be released or sourced internationally. Our returns and refunds policy apply in all cases.

Once an order is prepared for shipment, it will be dispatched to you within 5 to 7 business days. Delivery can take between 5 to 7 business days in all major urban areas and 7 to 10 business days in outlying areas within South Africa.
We offer a standard shipping rate for all orders.

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Kwickclick and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This includes Kwickclicks’ liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter, advice received from Kwickclick and its affiliates or any other related liability.

In the event that a Kwickclick product is mistakenly listed at an incorrect price, Kwickclick reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Kwickclick reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Kwickclick shall issue a credit to your credit card account in the amount of the incorrect price.

Linking to this Website and references to this website You may link to website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. You may not create a link to this website on any online platform if it draws any form of negative attention to Kwickclick or any of its affiliates. This includes any references to Kwickclick and its affiliates on any platform including print or online platforms. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trademarks, images of personalities and third party copyright Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Kwickclick and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Kwickclick.

You agree to indemnify, defend and hold harmless Kwickclick, its directors, officers, employees, consultants, agents, suppliers, service providers and affiliates from any and all third party claims, legal claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website, your breach of the Terms of Service or any loss suffered by you as a result of the use of this website, its services and conditions described under “Disclaimer of Liability”.

Kwickclick shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

The above Terms of Service constitutes the entire agreement of the parties and supersedes any and all preceding and contemporaneous agreements between you and Kwickclick. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Kwickclick.