Terms & Conditions
TERMS & CONDITIONS
Last Updated: 14-09-2026
Welcome to KwickClick.
These Terms & Conditions govern your access to and use of the KwickClick website and your purchase of products through our website.
By accessing, browsing, creating an account, or placing an order through the KwickClick website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and the policies referenced in them.
If you do not agree with these Terms & Conditions, please do not use our website or place an order.
1. About KwickClick
KwickClick is an e-commerce business that sells products directly to customers through its website.
In these Terms & Conditions, “KwickClick,” “we,” “us,” and “our” refer to KwickClick, and “you,” “your,” and “customer” refer to the person accessing the website or purchasing products from us.
These Terms apply to all visitors, users, and customers who access or use our website and services.
2. Eligibility and Lawful Use
By using our website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use the website for fraudulent, unlawful, or deceptive activities
- Attempt to gain unauthorized access to our website, systems, or accounts
- Introduce viruses, malware, or other harmful code
- Interfere with the security or operation of the website
- Copy or misuse website content without permission
- Use automated methods to collect or extract website content without authorization
- Misuse our products, promotions, return/refund process, or customer-support services
KwickClick may restrict or suspend access to the website where there is reasonable evidence of misuse, unauthorized activity, fraud, or violation of these Terms.
3. Account Registration
Certain website features or purchases may require an account.
Where account registration is required or available, you agree to provide information that is accurate, complete, and reasonably up to date.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
If you believe that your account has been accessed without authorization, please contact us at support@kwickclick.com as soon as possible.
KwickClick may restrict or suspend an account where there is reasonable evidence of fraud, misuse, unauthorized activity, or violation of these Terms.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, colours, dimensions, features, and other information displayed on our website are accurate and up to date.
However, minor variations may occur due to product manufacturing, packaging changes, lighting, photography, or differences in customer device and screen settings.
If we identify an accidental typographical, pricing, specification, or product-information error, we may correct the information and, where necessary, contact customers affected by the error.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable Indian law.
5. Product Availability
Products displayed on the KwickClick website are subject to availability.
Product availability may change without prior notice.
If a product becomes unavailable after an order has been placed and we are unable to fulfil the order, we will inform the customer and process any applicable refund.
6. Pricing and Taxes
All prices on the KwickClick website are generally displayed in Indian Rupees (₹) unless otherwise stated.
The applicable product price, taxes, delivery charges, and other mandatory charges, where applicable, will be displayed during the purchase process.
Prices may change from time to time. Any price change made after an order has been successfully accepted will not ordinarily affect that order, except where correction is necessary due to an obvious pricing or technical error or where otherwise permitted by applicable law.
KwickClick reserves the right to correct pricing, tax, or calculation errors and will communicate with affected customers where reasonably necessary.
7. Payment
Customers may pay using the payment methods made available on the KwickClick website.
Payments may be processed through third-party payment service providers.
You agree to provide accurate information necessary to complete your payment and order.
KwickClick does not generally store complete credit-card or debit-card numbers when payments are processed through third-party payment providers.
Payment transactions may be subject to the terms, conditions, and privacy policies of the relevant payment provider.
An order may not be processed until the payment has been successfully received or the applicable payment method has been authorized.
8. Orders and Order Acceptance
When you place an order through the KwickClick website, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email or other available communication method.
An order confirmation acknowledges receipt of your order but does not necessarily guarantee fulfilment until the order has been accepted and processed by KwickClick.
KwickClick may cancel or decline an order in reasonable circumstances, including:
- Product unavailability
- Incorrect or obvious pricing errors
- Payment failure
- Incorrect or incomplete customer information
- Suspected fraud or unauthorized activity
- Delivery restrictions
- Technical or system errors
- Circumstances that make fulfilment reasonably impossible
If an order is cancelled after payment has been received, any applicable refund will be processed through the relevant payment method.
9. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy.
Our standard order-processing time is generally 1–2 business days.
After dispatch, standard delivery generally takes 3–7 business days, depending on the delivery location and logistics conditions.
We offer free shipping on orders above ₹999, subject to the applicable terms displayed on the website.
Customers may receive tracking information through email or other available communication methods.
Delivery timelines are estimates and may be affected by circumstances outside our reasonable control, including weather conditions, transportation disruptions, operational delays, natural events, government restrictions, or other unforeseen circumstances.
For complete details, please refer to our Shipping & Delivery Policy.
10. Order Cancellation
Customers may request cancellation before the order is dispatched.
Once an order has been dispatched, cancellation may not always be possible.
If cancellation is unavailable after dispatch, the customer may need to accept delivery and use the applicable return process if the product is eligible for return.
For further details, please refer to our Refund, Return & Replacement Policy.
11. Returns, Refunds and Replacements
KwickClick provides returns, refunds, and replacements for eligible products in accordance with our Refund, Return & Replacement Policy.
The standard return window for eligible products is generally 7 days from the date of delivery.
Eligible issues may include:
- Damaged products
- Defective products
- Incorrect products
- Missing essential parts or accessories
- Products significantly different from their description
Customers are strongly encouraged to record an unboxing video when opening their package, particularly for electronic, fragile, or higher-value products.
An unboxing video may be used as supporting evidence when reviewing a return, replacement, or refund request.
For complete eligibility requirements and procedures, please refer to our Refund, Return & Replacement Policy.
Nothing in these Terms is intended to restrict any consumer rights available under applicable Indian law.
12. Intellectual Property
All content available on the KwickClick website, including but not limited to:
- KwickClick trademarks and logos
- Text and product descriptions
- Product photographs
- Graphics and designs
- Videos
- Website layout and design
- Software
- Website functionality
- Other original website content
is owned by KwickClick or used under applicable rights, licences, or permissions.
You may use the website and its content for personal and lawful shopping purposes.
You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from KwickClick website content without our prior written permission, except where permitted by applicable law.
13. Customer Reviews, Feedback and User Content
Customers may have opportunities to submit reviews, feedback, photographs, videos, comments, or other content.
You agree that any content you submit:
- Is accurate to the best of your knowledge
- Does not violate applicable law
- Does not infringe another person's intellectual-property, privacy, or other legal rights
- Does not contain fraudulent, abusive, defamatory, threatening, or unlawful material
- Is not submitted for the purpose of manipulating ratings, reviews, or website activity
Where you voluntarily submit content for publication, you grant KwickClick a non-exclusive right to use, reproduce, display, or publish that content for legitimate business purposes, subject to applicable law.
KwickClick may remove or decline to publish content that violates these Terms or applicable law.
14. Promotions, Offers and Discounts
KwickClick may offer promotional campaigns, discounts, coupons, special offers, or other promotional benefits from time to time.
Promotions may have separate terms, eligibility requirements, validity periods, minimum purchase requirements, product exclusions, or usage limits.
Unless specifically stated otherwise, promotional offers cannot be combined with other offers.
KwickClick may modify, suspend, or withdraw a promotion where reasonably necessary, including in cases of technical errors, misuse, or suspected fraudulent activity.
15. Fraud Prevention and Misuse
KwickClick takes reasonable steps to protect customers and the business against fraudulent activity and misuse of our services.
We may review orders, payment information, return requests, refund claims, promotional activity, and other relevant information where there is a reasonable concern regarding fraud or misuse.
Examples of prohibited activity include:
- False or fraudulent orders
- Repeated abusive return or refund claims
- Product substitution
- Intentional product damage
- Misuse of promotional codes
- Payment fraud
- Unauthorized account access
- Manipulation of reviews or ratings
- Providing false information for fraudulent purposes
Where permitted by applicable law, KwickClick may cancel orders, restrict accounts, or take other appropriate action in response to suspected fraud or misuse.
16. Privacy and Personal Information
Your use of the KwickClick website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website and services.
By using the website, you acknowledge that you have had an opportunity to review our Privacy Policy.
17. Website Availability and Third-Party Services
We make reasonable efforts to keep the KwickClick website operational and accessible.
However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may depend on third-party services, including payment providers, logistics partners, hosting providers, technology providers, analytics services, and other third-party platforms.
Third-party services may have their own terms and privacy policies.
KwickClick is not responsible for the independent operation, availability, or policies of third-party services to the extent that such matters are outside our reasonable control.
18. Limitation of Liability
To the maximum extent permitted by applicable law, KwickClick will not be responsible for losses arising solely from circumstances outside our reasonable control, including third-party service failures, internet or communication failures, website interruptions, transportation disruptions, or force majeure events.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.
Where liability is established under applicable law, it will be determined in accordance with the applicable legal requirements and the circumstances of the claim.
19. Force Majeure
KwickClick will not be responsible for delays or failure to perform an obligation where such delay or failure results from circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, pandemics, war, civil unrest, government restrictions, strikes, transportation disruptions, infrastructure failures, internet or telecommunications failures, or other similar events.
Where reasonably possible, we will communicate significant disruptions or delays to affected customers.
20. Changes to These Terms
KwickClick may update these Terms & Conditions from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
Where a change materially affects customers or where additional notice or consent is required by applicable law, KwickClick will take appropriate steps.
21. Severability
If any provision of these Terms & Conditions is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to comply with applicable law.
The remaining provisions will continue to apply to the extent legally permitted.
22. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Subject to applicable consumer protection laws and jurisdictional requirements, disputes arising in connection with these Terms or purchases made through KwickClick will be subject to the jurisdiction of the competent courts and authorities in Delhi, India.
Nothing in this section is intended to restrict any statutory consumer right or remedy available under applicable law.
23. Grievance Officer
For unresolved complaints or grievances relating to your KwickClick order, products, website, or services, you may contact our Grievance Officer:
Name: Ravinder Rathi
Designation: Ecommerce Supervisor and Grievance Officer
Email: support@kwickclick.com
Phone: 8285187285
Address:
KwickClick
497, Main Road, Babbar Chowk
Bijwasan, Delhi – 110061, India
Complaints will be acknowledged within 48 hours and addressed within the applicable grievance-redressal period.
When contacting the Grievance Officer, please provide your order number and relevant details to help us investigate and resolve the matter efficiently.
24. Contact Us
For questions regarding these Terms & Conditions, orders, products, cancellations, returns, refunds, or other customer-support matters, please contact:
KwickClick
Email: support@kwickclick.com
Phone: 9311127285
Address: 497, Main Road, Babbar Chowk, Bijwasan, Delhi – 110061, India
You may also contact us through our Contact Us page.